Challenges faced by clients and designers: strategic phases for inclusive design adoption

Although the value of inclusive design is high, especially in ageing societies, inclusive design principles and methods have not been broadly used in industrial context. This paper analyses the findings of an empirical research conducted with industrial designers and clients – who commission the design to designers. The outcomes indicate some of the barriers to the adoption of inclusive design, such as the current way the market is considered and targeted, and; the way the designers are driven by the project’s brief and budget to orient their research strategy and activities. The paper proposes that by strategically supplying clients, designers or both together with information about inclusivity the current industrial mode would be improved.

Include Asia 2013: Global Challenges and Local Solutions in Inclusive Design, Hong Kong