Abstracts of Conference Papers

This site consists of abstracts of conference papers of design conferences from September '12 till today.

A critical examination of service system’s role in implementing customer experience strategies

Cambridge Academic Design Management conference 2013

Areas: design management, service design

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Areas

3D modeling (1) 3D printing (2) Accessibility (1) Action research (4) activity-centred design (1) Biomimicry (4) burak (4) co-design (24) codesign (1) Conceptual Design (3) craft (2) design and crime (1) design and society (3) design cognition (4) design education (31) design ethics (2) design for health (10) Design for Manufacture (1) design history (7) design innovation (15) design management (70) design methodology (15) design process (18) design research (5) design research methodology (3) Design Teaching (3) design thinking (20) ecodesign (3) Emotional Design (4) engineering design (2) ergonomics (10) experimental design (1) Furniture Design (1) future of design (3) gender studies (2) human centered design (18) inclusive design (20) interaction design (26) interior design (1) marketing strategy (2) mass customization (4) material culture (6) medical design (5) mobility (3) open design (2) packaging design (2) parametric design (2) participatory design (15) perception studies (4) product development (3) product life cycle (4) product semantics (2) prototyping (5) service design (24) slow design (1) Social design (6) strategic design (13) sustainable design (22) transportation design (2) universal design (4) urban design (1) usability (1) user experience (27) User interface (13) Web design (1)

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