In this paper, we discuss the value of including “out-of-norm”-users in the design(research-)
process for Human-Computer-Interaction (HCI). On the one hand we criticizethe position that proposes majority-oriented design conclusions to be the guiding principle in usability-focused design approaches. On the other hand we are concerned with the active engagement process of disabled people and their carers as conscious actors for novel forms of HCI.
DRS 2012 Bangkok
