This paper is intended to highlight the theoretical psychological concerns of designing for transparent experience in embodied design interaction. To illustrate the discussion a study of elevator user experience is referred to. The study was undertaken in two of Adelaide’s (Australia) tallest office buildings and methods involved included field observations and interviewing. The results of 50 short interviews (maximum five minutes) are discussed in connection to observed design and aesthetic factors. Emphasis is placed on theories of conscious and unconscious experience, in addition to embodiment, intentionality and representation. The nature of elevators and elevator design interaction is used as an example in which the extremity of embodiment means that positive user experience is that of sensory perception which remains unrepresented. The user is situated in a network of physical and psychological relationships comprising elements of physical vulnerability, trust, and social engineering (conscious and unconscious). The desired outcome of which is flow – flow in movement, as well as in thought and social engagement. While elevator travel may be made fun in some user contexts, in environments such as office buildings successful elevator usage is that which goes relatively unnoticed.
8th International Conference on Design Principles and Practices
8th International Conference on Design Principles and Practices
